Privacy Policy

Introduction

Welcome to https://utility-connection-fees.buzzzoomer.com (hereafter referred to as “Buzzzoomer” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all Buzzzoomer-owned and operated websites, mobile applications, services, and products. It should be noted that our privacy protections do not extend to third-party platforms or services accessed through links on our site. Each of these external services has its own privacy policies, which govern the collection and use of your data when you interact with them.

Processing Activities

This policy guides how we interact with users in various ways:

Authorized User Activities: When you use our applications and services as an authorized user, we may collect and process personal information for account management, service delivery, and improvement purposes.
Website Visits: Visiting our websites linked to this Privacy Policy means you agree to the collection of certain data as outlined in this document.
Communication with Us: We communicate with users through various channels, including newsletters, emails, phone calls, and SMS messages. By choosing to receive these communications, you consent to the processing of your personal information for the purposes outlined in our messaging.

Personal Data Collection

Buzzzoomer collects a variety of personal data categories to enhance user experiences and personalize services:

Account Information: This includes usernames, email addresses, passwords (hashed and salted), and account settings preferences.
Payment Information: We process details related to payment methods, such as credit/debit card numbers, expiration dates, and security codes, for transaction processing and fraud prevention.
Financial Information: We may collect banking information, financial records, or invoice data for billing purposes and to facilitate transactions.
Purchase Information: Data about your purchases, including product details, quantities, and purchase history, is collected to enhance customer service and personalize recommendations.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, are used for analytics and delivery of targeted content.
Location Data: With your consent, we may gather location information to provide location-based services and relevant content.
Feedback and Reviews: We collect user feedback, ratings, and reviews to improve our products and services.
Social Media Information: When you interact with us on social media platforms, we may access your public profile information, including your name, username, and interests.
Product Information: Details about the products you view or purchase on our sites are collected for inventory management, marketing, and customer support.

Data Collection Methods

We collect personal data through multiple means:

User Input: You provide us with information when creating an account, making purchases, filling out forms, or participating in surveys.
Interactions: We monitor user interactions on our platforms to personalize content and improve functionality.
Automated Technologies: Cookies, web beacons, and other similar technologies are used to gather usage data, enhance user experience, and enable certain functionalities.
Third-Party Providers: Select third parties may share personal data with us for specific services, subject to their privacy agreements.

Cookies

Buzzzoomer uses cookies to improve your browsing experience and provide personalized content:

Strictly Necessary Cookies: These are essential for navigating our sites and ensuring basic functionalities, such as remembering your login details.
Preference Cookies: We use these cookies to remember your preferences, language settings, and display choices for a more customized experience.
Analytics Cookies: They track user behavior on our websites to provide insights into site performance, usage trends, and user demographics.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

Data related to accounts, transactions, and communications is retained for a period of 7 years post-closure to comply with legal obligations and resolve disputes.
Analytics data may be anonymized after 12 months and stored for an additional 36 months for internal analytics and reporting.
After the retention periods expire, or when you request deletion, we securely delete or anonymize your personal data.

Data Security Measures

We have implemented robust security measures to safeguard personal information:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards and privacy regulations.
Access Controls: Our systems employ role-based access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

Buzzzoomer does not knowingly collect personal data from children under 18 years of age. We encourage parents or guardians to supervise their children’s online activities and prevent the disclosure of any personal information.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with details about its use and storage.
Rectification: If your data is inaccurate or incomplete, you have the right to request its correction or updating.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal information from our systems.
Restriction: You may limit our use of your data for specific purposes.
Portability: Upon request, we will provide a copy of your personal data in a commonly used and machine-readable format.
Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing or profiling.
Non-Discrimination: We are prohibited from discriminating against you for exercising your privacy rights.
Data Appeals/Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage users to review this page regularly for any updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

Email: [email protected]
Postal Address: [Buzzzoomer Privacy Team, Address]